Back to HomepageLast Updated: March 7, 2025
1. Introduction
Welcome to SimScore API ("SimScore", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SimScore API service. We are committed to protecting your privacy and handling your data in an open and transparent manner.
2. Information We Collect
2.1 Data Provided by You
• Account Information: When you register for SimScore API, we collect basic information such as your name, email address, organization name (if applicable), and payment information.
• API Inputs: When you use our API, we process the text data you submit for similarity analysis. IMPORTANTLY, SIMSCORE API DOES NOT STORE ANY OF THE TEXT DATA YOU SUBMIT. All data processing occurs in real-time, and your submitted text data is not retained by our systems after processing is complete.
• Communications: Information you provide when you contact us for customer support or other inquiries.
2.2 Automatically Collected Information
• Usage Data: We collect information about your use of the API, including the number of API calls, timestamps, IP addresses, and performance metrics.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and maintain our service
• To process and complete transactions
• To respond to your inquiries and provide customer support
• To send you technical notices, updates, security alerts, and administrative messages
• To monitor usage patterns and analyze trends to improve our service
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations
Your acceptance of these terms constitutes consent to the processing of your contact information and usage data as described in this Privacy Policy. As stated previously, the SimScore API does not store any text data you submit for analysis - this data is only processed in real-time and not retained.
4. Data Retention
The SimScore API does not store any text data submitted for similarity analysis. This data is processed in real-time and is not retained on our systems after processing is complete.
We retain client contact information, account details, and usage metrics only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. This information is maintained by the SimScore organization separately from the API service.
In determining the appropriate retention period for client information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and applicable legal requirements.
5. Data Security
We have implemented reasonable technical and organizational measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure or error-free. While we strive to use commercially acceptable means to protect your information, WE EXPRESSLY DISCLAIM ANY GUARANTEES, REPRESENTATIONS, OR WARRANTIES THAT YOUR DATA WILL BE COMPLETELY SECURE FROM MISAPPROPRIATION BY HACKERS OR FROM OTHER NEFARIOUS OR CRIMINAL ACTIVITIES, OR IN THE EVENT OF A SYSTEM FAILURE OR COMPROMISE IN OUR SECURITY.
YOU ACKNOWLEDGE THAT YOU PROVIDE YOUR PERSONAL INFORMATION AT YOUR OWN RISK. SimScore will not be responsible or liable for any damages, losses, costs, expenses, or liabilities related to any unauthorized access to, breach of, or use of your information, regardless of our failure to take reasonable security precautions.
6. Sharing Your Information
We may share your information in the following circumstances:
• Service Providers: We may share your information with third-party vendors, service providers, and other contractors who need access to such information to carry out work on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.
We do not sell or rent your personal information to third parties.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, subject to applicable law. These may include:
• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent
While we will consider all requests, please be aware that we may deny your request under certain circumstances, such as where we have a legal obligation to retain specific data, where the request is technically unfeasible, where fulfilling your request would impede our legitimate business purposes, or where the burden or expense of providing access would be disproportionate to the risks to your privacy.
We may need to verify your identity before addressing your request and reserve the right to charge a fee where permitted by law, such as where your request is excessive, repetitive, or manifestly unfounded.
To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will make commercially reasonable efforts to respond to your request within the timeframes required by applicable law, typically within 30 days. You will not be discriminated against for exercising any of these rights.
8. Children's Privacy
Our service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
9. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your province, territory, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the US and choose to provide information to us, please note that we transfer the information to the US and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree that any legal action or proceeding relating to this Privacy Policy shall be brought exclusively in the courts located in Toronto, Ontario, Canada.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Simscore.info@gmail.com
13. Additional Information for Specific Jurisdictions
13.1 California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. While we believe our practices are in compliance with CCPA/CPRA requirements and we strive to honor these rights for all users, we make no specific representations regarding CCPA/CPRA compliance for users outside our intended service area.
13.2 European Union/European Economic Area Residents
If you are a resident of the European Union or European Economic Area, the General Data Protection Regulation (GDPR) may grant you certain rights concerning your personal data. While we strive to honor these rights for all users, we make no specific representations regarding GDPR compliance for users outside our intended service area.
